Request a payoff figure
Request a letter with an updated total of the amount needed to bring the account current.
Make a payment
Access online payment or print instructions for remitting payment.
Request a payment plan
Submit a request to enter into an agreement providing for structured payments over time.
Submit a signed payment plan provided to you by Alterra
Submit a signed payment plan agreement prepared by Alterra and approved by your association.
Request an Alterra representative to contact you as soon as possible
Request that an Alterra account manager contact you via telephone regarding the delinquent amounts owed.
Requests submitted by you on this Web site will be processed under the authority of your association and may result in the imposition of additional legal fees to your account. Please note that access of this Web site and the submission of any request, form or file does not automatically stop collections actions on your account while your request is being processed.